CCS

CCS, known as The CCS Companies, has been delivering exceptional business process outsourcing (BPO) solutions for over 50 years. Founded in Norwood, Massachusetts, the company is a leading provider of comprehensive services that include collection services, commercial recovery, multichannel communication solutions, and insurance billing management. CCS is dedicated to serving organizations of all sizes, spanning various industries such as banking, healthcare, telecommunications, energy, government, non-profit, retail, and entertainment.

The firm prides itself on its ability to tailor its services to meet the specific outsourcing needs of its clients, which has positioned it as a trusted partner in enhancing operational efficiency and maximizing return on investment. Among its key offerings are innovative debt collection strategies and cutting-edge communication technologies that facilitate seamless interaction between clients and their customers. CCS has cultivated a reputation for excellence in service delivery, underscored by numerous accolades, including recognition as a 'Best Call Center to Work For.'

In addition to its core offerings, CCS operates several subsidiaries, such as Credit Collection Services, CCS Commercial, Customer Contact Solutions, and ClaimAssist, further expanding its service portfolio. This strategic approach allows CCS to leverage specialized expertise across varied areas to provide nuanced solutions. With an unwavering commitment to delivering high-quality services grounded in integrity and respect, CCS stands out in the crowded BPO marketplace, making it a preferred choice for organizations seeking reliable and effective outsourcing solutions.